At Sacred Wings Reiki ("Sacred Wings," "we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our services, visit our website, or communicate with us.

Information We Collect

We may collect the following types of information:

Personal Information

- Name

- Email address

- Phone number

- Mailing address (if provided)

- Date of birth (if provided)

- Emergency contact information (if provided)

Appointment Information

- Appointment dates and times

- Service preferences

- Intake form responses

- Wellness goals and concerns voluntarily shared by clients

Payment Information

Payments are processed through secure third-party payment providers. Sacred Wings Reiki does not store or have access to your complete credit card or banking information.

Website Information

If you visit our website, we may collect:

- IP address

- Browser type

- Device information

- Website usage data through cookies and analytics tools

How We Use Your Information

We use your information to:

- Schedule and manage appointments

- Provide Reiki and wellness services

- Communicate regarding appointments, reminders, and service updates

- Process payments

- Improve our services and client experience

- Respond to inquiries and customer support requests

- Comply with legal obligations

Confidentiality of Sessions

Sacred Wings Reiki respects the confidentiality of all client sessions. Information shared during Reiki sessions, consultations, or wellness discussions will be kept private and will not be disclosed to third parties except:

- When required by law

- To protect the safety of the client or others

- When the client provides written consent

Information Sharing

We do not sell, rent, trade, or share your personal information with third parties for marketing purposes.

We may share information only with trusted service providers who assist in operating our business, including:

- Payment processors

- Scheduling and booking platforms

- Website hosting providers

- Email communication services

These providers are required to maintain the confidentiality and security of your information.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to use commercially acceptable means to protect your information, no method of electronic transmission or storage is completely secure.

Cookies and Analytics

Our website may use cookies and similar technologies to improve user experience and analyze website traffic.

You may choose to disable cookies through your browser settings; however, some website features may not function properly.

Your Rights

You have the right to:

- Request access to your personal information

- Request corrections to inaccurate information

- Request deletion of your information where permitted by law

- Withdraw consent for certain communications

- Opt out of marketing emails at any time

To exercise these rights, please contact us using the information below.

Third-Party Links

Our website or communications may contain links to third-party websites. Sacred Wings Reiki is not responsible for the privacy practices or content of those websites.

Children's Privacy

Sacred Wings Reiki does not knowingly collect personal information from children under the age of 13 without parental or guardian consent.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website and will become effective immediately upon posting.